Sustainability Practices in our Market, Cafe, and Kitchen Operations
Marketplace
- Bulk Shopping: In our commitment to sustainability, we offer a bulk shopping department where customers can purchase a wide range of products from grains and beans to spices—using their own reusable containers. This helps reduce packaging waste and promotes a zero-waste lifestyle.
- Reusable Containers: We actively support and encourage reuse by providing convenient options for customers to purchase jars for bulk shopping and by offering reusable shopping bags.
Cafe
- Compostable Packaging: To minimize our environmental footprint, all food products sold in our cafe, including baked goods and ready-to-eat meals, are packaged in 100% compostable materials. This ensures that our packaging is eco-friendly and reduces waste.
- Eco-friendly Utensils: We are dedicated to sustainability by using takeaway utensils and straws made from 100% compostable materials, such as bamboo, further reducing our impact on the environment. We only provide disposable utensils when requested.
- Incentives for Reusables: We encourage the use of reusable cups by offering incentives for all cafe drinks, promoting a culture of sustainability among our customers.
Kitchen
- Zero Food Waste: Our kitchen operates with a zero food waste policy, demonstrating our dedication to sustainability. We strive to utilize every edible part of the ingredients we purchase, ensuring that nothing goes to waste and that we make the most of our resources.
Our Sourcing Philosophy
At the core of our retail and cafe operations is a steadfast commitment to sustainable sourcing. We believe that the way we select, procure, and partner with our suppliers profoundly impacts the environmental and social outcomes of our business.
- Sustainable and Organic Farming: We are committed to collaborating with suppliers devoted to sustainable and certified organic farming practices.
- Minimal Carbon Footprint: We support and prioritize both local and international suppliers who use production methods that reduce carbon emissions.
- Transparency and Traceability: We work closely with our network of trusted suppliers and producers to ensure complete traceability of all products, maintaining transparency from procurement to distribution.
- Sustainability Verifications: We conduct workshop, factory, and farm visits whenever possible to verify sustainability accreditations and ensure our suppliers meet the highest standards.
Sustainability Accreditations
To validate our sustainability efforts, we have earned several prestigious third-party certifications.
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Foodpanda Sustainable Restaurant Certification Program, Gold (2022)
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Woman of Wellness Award (2022)
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Food Made Good One Planet Plate Award (2021)
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Food Made Good Business of the Year (2020)
Sustainability Events & Conferences
Our commitment is further demonstrated by our participation in industry conferences and events.
2024
- UN topic on Organic Farming (Future Green)
- Speaker on Regenerative Farming (Future Green)
- Unconference 2.0: Panel discussion on Plant-based Foods & Alternative Proteins (Future Green)
2022
- Virtual Teaching Kitchen HSBC Presentation (One Planet Plate x Eat Well Live Well)
2021
- Benefits of a Vegan Diet Webinar (HSBC & Compass Group HK)
- Making Space for a Conscious Food Choice (Misplaced by Livin Farms)
2019
- Panel Discussion (Food’s Future Summit)
- Developing a franchise business model grounded in sustainability principles (Franchise India Conference)
2018
- “Waste No Food” Workshop (Future Green)
- Panel on entrepreneurship and its challenges (Female Entrepreneurs Worldwide)
Our Partners
These third-party partnerships allow us to leverage expertise, resources and collective action to continually improve our sustainability performance. We are proud to work alongside these respected organizations to make a meaningful impact.
